Privacy Policy
Last updated: April 2026
📵 Mobile Information & SMS — No Third-Party Sharing
Mobile information collected via SMS/text messaging opt-in consent — including mobile phone numbers and text messaging consent data — will NOT be sold, shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. No mobile information will be used for marketing by any third party. This data is used solely by The Presley Agency to communicate directly with you.
1. Introduction
The Presley Agency ("we," "us," "our," or "Company") operates the website thepresleyagency.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We collect information you provide directly, including:
- Contact information (name, email, phone number)
- Service preferences and appointment details
- Newsletter subscription information
- Feedback and comments
- SMS/text messaging opt-in consent
We also automatically collect:
- Browser and device information
- IP address and location data
- Pages visited and time spent on our website
- Referring website information
3. How We Use Your Information
We use collected information to:
- Provide and improve our services
- Send appointment confirmations and reminders
- Deliver newsletter content and updates
- Respond to your inquiries and feedback
- Comply with legal obligations
- Analyze website performance and user behavior
- Send SMS/text messages to your mobile number when you have opted in
3a. SMS / Text Messaging
By providing your phone number and opting in, you consent to receive SMS text messages from The Presley Agency, including appointment reminders, confirmations, and insurance-related updates.
Opt-In: You may opt in to receive SMS messages by providing your phone number on our website forms and checking the consent box, or by texting START to our number.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.
Help: Reply HELP for assistance or contact us at elaine@thepresleyagency.com or 423-367-7585.
Message Frequency: Message frequency varies based on your interactions and preferences. Typical messages include appointment reminders and confirmations.
Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
No Third-Party Sharing: Mobile information (including phone numbers and SMS/text messaging consent) collected through our website or opt-in processes will not be sold, rented, or shared with third parties for their marketing or promotional purposes. This data is used solely to communicate with you directly as described in this policy.
3b. No Sharing of Mobile Information with Third Parties for Marketing
We do not sell, share, rent, or otherwise disclose mobile phone numbers, SMS opt-in consent, or any mobile information collected through our website or text messaging programs to third parties or affiliates for marketing or promotional purposes. Mobile information collected via SMS opt-in is used solely by The Presley Agency to communicate directly with you as described in this Privacy Policy. No mobile information will be used for marketing by any third party.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in operations (with confidentiality agreements)
- Legal authorities when required by law
- Professional partners (with your consent)
Mobile Information: Mobile information (including phone numbers, SMS opt-in consent, and any data collected through text messaging) will not be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. No mobile information will be used for marketing by any party other than The Presley Agency.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is 100% secure.
6. Cookies
Our website uses cookies to enhance your experience. These help us understand how visitors use our site and remember your preferences. You can control cookie settings through your browser.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
The Presley Agency
elaine@thepresleyagency.com
423-367-7585
455 W. Sullivan Street #375, Kingsport, TN 37660